Last updated: June 2026
The company Galanos Doukas (hereinafter “AD3D Designs”, “we” or “our”), based at Iasonos 10 Korydallos, Postal Code 18120, VAT No.: 146848462, Tax Office: NIKAIAS and Tax Registration No.: 190293909000, is committed to protecting the personal data of visitors and customers of the website https://www.ad3ddesigns.com.
This Privacy Policy explains how we collect, use, share and protect your personal data, in accordance with the EU General Data Protection Regulation (GDPR) (2016/679).
1. What Data We Collect and Why
We only collect the data that is absolutely necessary to serve you:
When Completing an Order (E-shop): We collect your name, shipping address, billing address, contact phone number and email.
Purpose: The execution of the sales contract, invoicing and delivery of the products via courier company.
Contact Form: We collect your name, email and message.
Purpose: To respond to your requests and questions.
Newsletter Subscription (Marketing): We collect your email only if you explicitly choose (opt-in) to receive updates and offers.
Cookies and Technical Data: We collect your IP address, browser type and behavioral data via cookies (if you give your consent in the cookie banner).
2. Legal Basis for Processing
We process your data based on the following legal bases:
Performance of Contract: To send you the products you purchased.
Consent: To send promotional emails (newsletter) and use non-essential cookies.
Legal Obligation: To issue receipts/invoices and comply with tax legislation.
3. Who We Share Your Data With (Third Party Recipients)
We do not sell or rent your data. For the operation of the website and the delivery of orders, we share data with:
Courier / Transport Companies: We share your name, address and telephone number with the cooperating courier company (e.g. ACS, Geniki Takhydromiki, etc.) exclusively for the delivery of your order.
Payment Providers: Your card details are not stored on our website. They are processed with complete security directly in the systems of the partner banks / payment providers (e.g. Stripe, Viva Wallet, PayPal).
Accounting Support: Invoicing details are transmitted to our external accountant for tax purposes.
4. Data Retention Period
Order and invoicing data are retained for the period specified by Greek tax legislation (usually 10 years).
Newsletter data is retained until you withdraw your consent (by clicking on the “Unsubscribe” link).
Data from contact forms is retained for at least 6 months indefinitely, after the completion of our communication.
5. Your Rights (Under GDPR)
You have the following rights regarding your personal data:
Right of Access: To find out what data we hold about you.
Right of Rectification: To request the correction of incorrect data.
Right to Erasure (“Right to be Forgotten”): To request the deletion of your data (as long as there is no pending legal or tax obligation to retain it).
Right to Portability: To receive your data in digital format.
Right to Withdraw Consent: You can stop receiving marketing communications at any time.
To exercise any of the above rights, you can contact us at the email: info@ad3ddesigns.com.
6. Data Security
We use SSL/HTTPS security protocol to encrypt your data during its transfer to the website, ensuring that third parties cannot intercept your information.
7. Data Protection Authority
If you believe that the processing of your data violates the GDPR, you have the right to file a complaint with the Personal Data Protection Authority (www.dpa.gr).